1. Acceptance of Terms

By accessing and using the Zimwell website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Zimwell provides online educational consultations regarding food supplements for men and face skincare for women. Our services are informational and educational in nature and are not intended to replace professional medical advice, diagnosis, or treatment.

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

4. User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of any account credentials
  • Use our services only for lawful purposes
  • Not misuse or attempt to gain unauthorised access to our services
  • Respect the intellectual property rights of Zimwell

5. Consultations

5.1 Nature of Consultations

Our consultations provide educational information and guidance about food supplements and skincare products. They do not constitute medical advice, diagnosis, or treatment.

5.2 No Guarantees

We do not make any promises, guarantees, or warranties about specific outcomes or results from our consultations or the use of any products discussed.

5.3 Your Responsibility

You are solely responsible for any decisions you make regarding food supplements or skincare products. We strongly recommend consulting with your GP or qualified healthcare provider before making significant changes to your health routine.

6. Booking and Cancellation

6.1 Booking

Consultation bookings are subject to availability. We will confirm your booking via email or phone.

6.2 Cancellation by You

You may cancel or reschedule your consultation by contacting us at least 24 hours in advance.

6.3 Cancellation by Us

We reserve the right to cancel or reschedule consultations due to unforeseen circumstances. We will make reasonable efforts to provide alternative arrangements.

7. Payment Terms

Payment terms, including fees and payment methods, will be communicated to you when booking a consultation. All fees are non-refundable unless otherwise stated or required by law.

8. Intellectual Property

All content on the Zimwell website, including text, graphics, logos, and software, is the property of Zimwell or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Zimwell and its nutritionists are not liable for any indirect, incidental, or consequential damages arising from your use of our services
  • Our total liability for any claims related to our services shall not exceed the amount you paid for the specific consultation in question
  • We do not warrant that our services will be uninterrupted, error-free, or completely secure

11. Disclaimer of Medical Advice

The information provided through our consultations and website is for educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your GP or other qualified health provider with any questions you may have. Please review our Health Disclaimer for more information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these external sites.

13. Indemnification

You agree to indemnify and hold harmless Zimwell, its nutritionists, and affiliates from any claims, damages, or expenses arising from your use of our services or violation of these terms.

14. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

15. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users or our business.

16. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and other policies referenced herein, constitute the entire agreement between you and Zimwell regarding your use of our services.

19. Contact Information

If you have any questions about these Terms of Service, please contact us:

Zimwell
91 Union Street
Aberdeen AB11 6BH
United Kingdom
Email: [email protected]
Phone: +44 1224 589 417